About Our Firm
At Alternate Route Mediation, we are more than neutral facilitators — we are trusted partners in navigating life’s most sensitive disputes. As a boutique mediation firm, we offer a level of personalization, discretion, and compassion that larger agencies simply can’t replicate.
We work with individuals, families, and organizations to resolve conflicts with dignity, clarity, and efficiency. From family matters and business disputes to insurance claims and high-stakes negotiations, we create a calm, professional environment where every voice is heard and every party is empowered to reach resolution.
Our clients turn to us because we are responsive, resourceful, and results-driven. With flexible scheduling, on-site availability, and customized service options, Alternate Route Mediation truly is the last stop where you control the outcome.
Confidentiality and professionalism are not just part of our promise — they are our standard. Our mediators bring proven experience serving Fortune 500 corporations, professional athletes, celebrities, production companies, and other high-profile clients. We know what’s required when stakes are high: absolute discretion, strategic problem-solving, and timely results.
What Makes Us Different
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Tailored Approach – Every dispute is unique, so we craft mediation strategies that fit your specific needs and timeline.
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Discreet & Confidential – Your privacy is our priority, no matter the size or scope of the matter.
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Flexible Scheduling – Emergency bookings, evening sessions, and weekend availability.
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Results-Driven Process – We focus on reaching durable, mutually beneficial agreements while minimizing conflict and downtime.
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On-Site Availability – We can come to your location for maximum convenience and privacy.
Industries & Case Types We Serve
While we work across a wide range of disputes, we have specialized experience in:
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Insurance Disputes (coverage, claims, liability)
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Business & Commercial Disputes (contracts, partnerships, intellectual property)
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Entertainment & Media (production agreements, royalties, talent disputes)
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Employment & Workplace Issues (discrimination, wrongful termination, internal conflicts)
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High-Profile & Public Figures (confidential handling for celebrities, executives, athletes)
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Family & Probate Matters (select cases referred to our trusted partners)
MEDIATION MATTERS
"Empowering you with mediation solutions tailored to your needs."
Our Services
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Executive Concierge Mediation
Rate: $1000 per party, (2-hour mediation) Additional hours billed at $500 per party, per hour.
Includes Everything in Standard Service, Plus:
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Emergency Bookings (within 72 hours)
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Extended Hours – Evenings & Weekends
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On-Site Mediation – At your office, set, or location of choice (within 50 mile radius of Atlanta)
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Full Discretion & Enhanced Privacy Protocols – NDAs included
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Dedicated Concierge Contact – 1:1 point of contact for scheduling and updates
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Priority Case Handling – Guaranteed priority placement over non-executive concierge bookings*
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VIP Membership Program
Annual Fee: COMING SOON
Membership Includes:
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Unlimited Priority Scheduling – Anytime access with 72-hour guarantee*
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20% Discount on Hourly Rates
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Up to 2 Hours of Pro Bono Consultation per Year
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Custom On-Site Support – Anywhere in Georgia, travel included
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Annual Mediation Strategy Review – For businesses or ongoing needs
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Exclusive Access to Secure Client Portal – For document sharing and updates
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VIP Amenities – Premium meeting space, refreshments, security coordination if required
Why become a member:
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Peace of Mind: Know help is guaranteed and fast.
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Savings: 20% discount + free consult hours = real cost benefits.
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Convenience: On-site support anywhere in GA means less disruption to your schedule.
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Proactive Service: Annual reviews prevent problems instead of just reacting to you.
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Security: A private portal ensures sensitive information stays protected.
À La Carte Add-Ons
(Available for Standard Mediation Clients)
Emergency Booking Upgrade – $300 flat
Weekend / After-Hours Session – $200 flat
On-Site Mediation – Travel + $150/hour
Enhanced Confidentiality/NDA Package – $150 flat
Extended Session (Per Hour) – Same hourly rate as booked tier
*Guaranteed priority scheduling is subject to mediator availability. If your preferred date/time is already booked, we will provide the earliest possible opening and offer alternate arrangements to meet your needs.
To reserve your session, call us at (678) 866-9987or book online.
Limited-Time Launch Discount
To celebrate our official launch, we’re offering exclusive savings on sessions booked in September & October
$100 off a 2-hour session
$200 off a 4-hour session
$400 off an 8-hour session
Whether you’re navigating a family matter, workplace issue, or business conflict — this is the perfect time to book.
📞 Call (678) 866-9987 or Fill out our intake form to secure your session.
Spots are limited — don’t wait!
Meet Our Neutrals
Charlotte J.
With over 13 years of experience as an insurance litigation specialist and insurance adjuster, I bring a unique perspective to mediation. My background in navigating high-stakes insurance disputes has equipped me with the skills to understand the complexities of cases and guide parties toward effective and fair resolutions. As a mediator, I am committed to fostering collaboration, reducing conflict, and achieving outcomes that satisfy all parties involved. Trained by Henning Mediation and registered with the state of Georgia. Let's get your issue resolved- call me today!
Angela C.
Results-driven Mediator with a strong background in the insurance industry (adjusting and litigation), mortgage underwriting and team management, bringing over 14 years of experience resolving complex disputes with fairness, empathy, and efficiency. Skilled at navigating emotionally charged negotiations, assessing liability and damages, and facilitating communication between conflicting parties. Former insurance adjuster with a deep understanding of claims processes, policy language, and industry regulations. Proven leadership in managing cross-functional teams and streamlining operations in high-pressure environments. Committed to promoting collaborative solutions and minimizing litigation costs.
Intake Form
Please complete the form to get started! Once submitted you will be redirected to complete. You will also recieve an email in case you need to finish the form at a later time.
How Mediation Works
Mediation is a voluntary and confidential process where a neutral third party — the mediator — helps people or organizations in conflict reach a mutually acceptable agreement without going to court. At Alternate Route Mediation, our role is to guide the conversation, clarify issues, and help you explore creative solutions that work for everyone involved.
FAQ
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Still have questions? Call us at (404) 779-4867 or Email Us to speak with our team.